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The Support.com Customer Success Champions Team: Bringing Concierge-Style Service to Tech Support

By: Eric Hagen, Vice President, Contact Center Operations Support.com has always approached customer support differently, and now we are proud to continue our trailblazing in the tech support industry with our new Customer Success Champions Team. Comprised of dedicated and ...
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This Father’s Day, Give the Gift That Keeps Giving!

As Father’s Day quickly approaches, finding the perfect gift to thank your dad for everything he’s done—from teaching you to play baseball to helping you with home improvement projects, and everything in between—can be a challenge. With so many new ...
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Support.com Agent Profile: Bryan Brown

Leaving a Fortune 100 company to work from home with Support.com In our “Meet the Support.com Agents” series, we sit down with Support.com Agents to hear their stories and experiences and to learn how they came to join the Support.com ...
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Support.com Reports First Quarter 2020 Financial Results

SUNNYVALE. CA / ACCESSWIRE / May 12, 2020 / Support.com, Inc. (NASDAQ:SPRT), a fullspectrum leader in outsourced call center and direct-to-consumer technical support solutions, today reported unaudited financial results for its first quarter ended March 31, 2020. Q1 2020 Financial ...
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Support.com Named a Winner of 2020 Excellence in Customer Service Award

Company named Transformation of the Year honoree by Business Intelligence Group for its annual Excellence in Customer Service Award SUNNYVALE, CA / ACCESSWIRE / April 20, 2020 / Support.com, a leader in technical and customer support solutions for businesses and ...
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Why Remote Work is Critical for Business Continuity

With the ongoing COVID-19 (coronavirus) crisis, almost all non-essential workers (i.e., those who aren’t supplying food, medical supplies, utilities, transportation, etc.) have been strongly encouraged or mandated to work from home, if possible. Unfortunately, not all businesses have found themselves ...
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Support.com Hiring for Unlimited Remote Customer Support Roles

Company now hiring to manage the fast-growing demand for U.S.-based remote customer support and virtual call center services Sunnyvale, CA / BUSINESSWIRE / March 20, 2020 – Support.com, Inc. (NASDAQ: SPRT), a leader in technical and customer support solutions for ...
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Support.com Provides Scalable, U.S.-Based Virtual Call Centers & Remote IT Help Desk Support to Enterprises of All Sizes

Sunnyvale, CA / ACCESSWIRE / March 20, 2020 – Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it is capable ...
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Free Tech Support to Help Communities Stay Connected and Productive During Coronavirus Outbreak To Be Provided By Support.com

SUNNYVALE, CA / ACCESSWIRE / March 19, 2020 / Support.com, Inc. (NASDAQ:SPRT), a leader in technical support solutions for businesses and consumers, has made its expert remote tech support service, TechSolutions, free to anyone who needs it to keep communities ...
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Support.com Reports Fourth Quarter and 2019 Financial Results

SUNNYVALE, CA / ACCESSWIRE / March 18, 2020 / Support.com, Inc. (NASDAQ:SPRT), a full-spectrum leader in outsourced call center, direct-to-consumer and small-business technical support solutions, today reported unaudited financial results for its fourth quarter and year ended December 31, 2019 ...
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Support.com Offers Free Tech Support to Help People Working or Studying Remotely During Coronavirus Outbreak

Support.com Offers Free Tech Support to Help People Working or Studying Remotely During Coronavirus Outbreak From the desk of Rick Bloom, CEO of Support.com As Coronavirus continues to spread, corporations, government agencies, schools, non-profits, small businesses, as well as individual ...
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Staying Productive During the Coronavirus Outbreak: 6 Ways to Help Your Employees Work from Home Effectively and Efficiently

Recent concerns about COVID-19 (coronavirus) are spurring more companies to implement widespread work-from-home (WFH) policies. With over 20 years of experience managing an almost fully remote workforce and providing remote IT support to customers, we share a few tips to ...
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Support.com Announces New Tech Support Offering for Small Businesses

New solution provides small business owners and employees with a trusted, effective, and affordable technical support service Sunnyvale, CA — February 18, 2020 - 8:45 a.m. ET -- Support.com, Inc. (NASDAQ: SPRT), the full-spectrum leader in technical support solutions for ...
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Tech Support: Helping Boomers Navigate the Connected World

The image of Millennials glued to their smartphones, tablets, and other connected devices is a stereotype we’re all too willing to accept, but it’s a misconception to think that this kind of infatuation with connected devices isn’t similarly true of ...
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TechSolutions: Tech Support that Works on your Time

We often wish that we had all the time in the world, but let’s face it: life is busy. Between juggling work schedules, rushing children to extracurriculars, remembering a dentist appointment last minute, and every surprise in between, your time ...
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Support.com Agent Profile: David Shetter

Solving tech problems around the U.S. with a work-from-home position at Support.com In our “Meet the Support.com Agents” series, we sit down with Support.com Agents to hear their stories and experiences and to learn how they came to join the ...
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What People Are Saying About TechSolutions by Support.com

Users Weigh In: TechSolutions by Support.com Makes Using All of The Tech in Your Home Easier and Frustration-Free We recently announced TechSolutions by Support.com — a service that offers consumers one place to turn to for help in solving tech ...
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Support.com Launches TechSolutions, On-Demand Tech Support for Any Device, Any Issue, Any Time

New offering introduces unlimited tech support gifting in time for the holiday season; Gives consumers a single destination for tech support for all connected devices with both free DIY self- support tools and access to live agents. SUNNYVALE, CA / ...
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The Best Gift You’ll Give All Year

This Holiday Season Give the Gift of Unlimited Tech Support with TechSolutions by Support.com The holiday season is in full swing and even if you’ve tackled most of the gifts on your list on Black Friday or Cyber Monday, you ...
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Support.com Announces a Special Distribution of $1.00 Per Share

SUNNYVALE, CA / ACCESSWIRE / December 6, 2019 / Support.com, Inc. (NASDAQ:SPRT) today announced that its board of directors has authorized and declared a special cash dividend of $1.00 on each outstanding share of common stock. The record date for ...
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