News. Topics. Trends.

Support.com to Participate at Lake Street’s 4th Annual Best Ideas Growth (BIG4) Conference on September 17, 2020

SUNNYVALE, CA / ACCESSWIRE / September 14, 2020 / Support.com, Inc. (NASDAQ:SPRT), a leader in customer and technical support solutions delivered by home-based employees, today announced that management will be attending the upcoming Lake Street Capital Markets 4th Annual Best ...
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Support.com Expands Executive Team and Welcomes New Chief Sales Officer and Chief Operating Officer

Accomplished veterans from the BPO industry join leader in homesourced customer support solutions to drive global growth SUNNYDALE, CA / ACCESSWIRE / September 10, 2020 Support.com, Inc. (NASDAQ:SPRT), a leader in customer and technical support solutions delivered by home-based employees, ...
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SUPERAntiSpyware Announces Major Upgrade to Professional Edition Anti-Malware Software

New Pro X edition features malware detection engine fueled by machine-learning AI SUNNYVALE, CA / ACCESSWIRE / August 25, 2020 / Support.com, Inc. (NASDAQ:SPRT), a leader in customer and technical support solutions delivered by home-based employees, today announces the availability ...
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Support.com Announces New Employment Inducement Grants to New President and CEO

SUNNYDALE, CA / ACCESSWIRE / August 13, 2020 / Support.com, Inc. (NASDAQ:SPRT), a leader in technical support solutions for businesses and consumers, announced today that the Compensation Committee of its Board of Directors approved the grant of stock options to ...
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Support.com Announces CEO Transition

SUNNYVALE, CA / ACCESSWIRE / August 10, 2020 / Support.com, Inc. (NASDAQ:SPRT), a leader in technical support solutions for businesses and consumers, announced today that its Board of Directors has elected Lance Rosenzweig to succeed Rick Bloom as President and ...
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Support.com Reports Second Quarter 2020 Financial Results

SUNNYVALE, CA / ACCESSWIRE / August 6, 2020 / Support.com, Inc. (NASDAQ:SPRT), a full-spectrum leader in virtual call center services and direct-to-consumer technical support solutions, today reported unaudited financial results for its second quarter ended June 30, 2020. Q2 2020 ...
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Be Ready for Back-to-School Season—Whether It’s Hybrid or 100% Online: Get 50% Off Unlimited Tech Support

This year’s back-to-school season is full of uncertainties: Will kids have to go back into school buildings this fall? Will distancing learning prevail? Or will schools, parents, and kids attempt to tackle hybrid learning, where both remote and in-class teaching ...
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Support.com Offers Half-Off Unlimited Tech Support for Educators and Students

Sunnyvale, CA, August 4, 2020, 9:00 AM ET — Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers, announces a 50 percent discount on the annual plan of its unlimited, remote tech support service, TechSolutions ...
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The Virtual Call Center is Here to Stay: Navigating the Transition for Customer Support Continuity

When widespread shelter-in-place orders were put in place and non-essential businesses closed, brick-and-mortar call centers were forced to quickly figure out what to do to keep employees safe and operations running – all while customer service demands in many industries ...
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The Support.com Customer Success Champions Team: Bringing Concierge-Style Service to Tech Support

By: Eric Hagen, Vice President, Contact Center Operations Support.com has always approached customer support differently, and now we are proud to continue our trailblazing in the tech support industry with our new Customer Success Champions Team. Comprised of dedicated and ...
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This Father’s Day, Give the Gift That Keeps Giving!

As Father’s Day quickly approaches, finding the perfect gift to thank your dad for everything he’s done—from teaching you to play baseball to helping you with home improvement projects, and everything in between—can be a challenge. With so many new ...
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Support.com Agent Profile: Bryan Brown

Leaving a Fortune 100 company to work from home with Support.com In our “Meet the Support.com Agents” series, we sit down with Support.com Agents to hear their stories and experiences and to learn how they came to join the Support.com ...
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Support.com Reports First Quarter 2020 Financial Results

SUNNYVALE. CA / ACCESSWIRE / May 12, 2020 / Support.com, Inc. (NASDAQ:SPRT), a fullspectrum leader in outsourced call center and direct-to-consumer technical support solutions, today reported unaudited financial results for its first quarter ended March 31, 2020. Q1 2020 Financial ...
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Support.com Named a Winner of 2020 Excellence in Customer Service Award

Company named Transformation of the Year honoree by Business Intelligence Group for its annual Excellence in Customer Service Award SUNNYVALE, CA / ACCESSWIRE / April 20, 2020 / Support.com, a leader in technical and customer support solutions for businesses and ...
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Why Remote Work is Critical for Business Continuity

With the ongoing COVID-19 (coronavirus) crisis, almost all non-essential workers (i.e., those who aren’t supplying food, medical supplies, utilities, transportation, etc.) have been strongly encouraged or mandated to work from home, if possible. Unfortunately, not all businesses have found themselves ...
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Support.com Hiring for Unlimited Remote Customer Support Roles

Company now hiring to manage the fast-growing demand for U.S.-based remote customer support and virtual call center services Sunnyvale, CA / BUSINESSWIRE / March 20, 2020 – Support.com, Inc. (NASDAQ: SPRT), a leader in technical and customer support solutions for ...
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Support.com Provides Scalable, U.S.-Based Virtual Call Centers & Remote IT Help Desk Support to Enterprises of All Sizes

Sunnyvale, CA / ACCESSWIRE / March 20, 2020 – Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it is capable ...
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Free Tech Support to Help Communities Stay Connected and Productive During Coronavirus Outbreak To Be Provided By Support.com

SUNNYVALE, CA / ACCESSWIRE / March 19, 2020 / Support.com, Inc. (NASDAQ:SPRT), a leader in technical support solutions for businesses and consumers, has made its expert remote tech support service, TechSolutions, free to anyone who needs it to keep communities ...
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Support.com Reports Fourth Quarter and 2019 Financial Results

SUNNYVALE, CA / ACCESSWIRE / March 18, 2020 / Support.com, Inc. (NASDAQ:SPRT), a full-spectrum leader in outsourced call center, direct-to-consumer and small-business technical support solutions, today reported unaudited financial results for its fourth quarter and year ended December 31, 2019 ...
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Support.com Offers Free Tech Support to Help People Working or Studying Remotely During Coronavirus Outbreak

Support.com Offers Free Tech Support to Help People Working or Studying Remotely During Coronavirus Outbreak From the desk of Rick Bloom, CEO of Support.com As Coronavirus continues to spread, corporations, government agencies, schools, non-profits, small businesses, as well as individual ...
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