Stand-up a turnkey, high-margin subscription service for your customers
With Support.com, enterprise clients can offer their customers a value-add subscription service that provides premium technical support for any device, any issue – 24/7. Subscription programs are offered as a standalone service, or can be included within a client’s existing bundle of complementary services.
Support.com’s value-add subscription programs generate significant, new revenue streams, increase customer loyalty, and reduce “no fault found” returns and unnecessary truck rolls.
Send us an email at: sales@support.com
24/7 remote tech support delivered by home-based agents
- Any device, any issue, any time – day or night
- Support delivered by phone, chat, or virtual house call
- Covers any internet-connected device; brand-agnostic
- Leverages Guided Paths® for end-user self-support and/or as an agent tool for efficient issue resolution
- Offers support across the full customer lifecycle – from pre-sales support to post-purchase usage
- Delivered by home-based agents that are friendly, knowledgeable, and patient

Subscription Program Benefits
| End-customer Testimonials “[Agent] did a fantastic job helping me restore email to my computer & iPhone. His patience and expertise greatly exceeded my computer skills. Many thanks to him & [Partner Name].” “I called in for an assist with Zoom download and setup. He not only got me up and running with Zoom, he answered a lot of questions I had with my desktop icons, taskbar icons, where they reside and how to manage them between OneDrive and the local machine.” “He’s an outstanding tech that not only helps you resolve technical issues but explains issues so you can learn and do it for yourself. Overall, great value, great customer support, and great experience.” |
Setup Options
- Standalone service
- Add-on to client’s existing bundle of services
- Included as a “member benefit”
Branding Options
- White-labeled
- Co-branded
- Support.com branded
Marketing Acquisition Support, if needed
- Marketing toolkit
- Acquisition and CRO consulting services

Send us an email at: sales@support.com