Redwood City, Calif. – August 18, 2015 –, Inc. (NASDAQ: SPRT), makers of award-winning, cloud-based Nexus® software for Support Interaction Optimization (SIO) and a leading provider of tech support and turnkey support center services, today announced that Michelle Johnson has joined the company in the role of Vice President, General Counsel and Secretary. Johnson is responsible for all legal affairs of the company, taking the lead legal position held for five years by Greg Wrenn prior to his move to private practice in Washington state earlier this month.

“I am pleased to have Michelle join our team,” said Elizabeth Cholawsky, President and CEO of “She has a proven track record in guiding legal operations of public companies and managing complex transactions to completion.”

“I am happy to join Elizabeth and the rest of the team at this exciting time for the company and for our Nexus cloud software,” said Johnson. “I feel there is tremendous potential ahead, and I look forward to contributing to the growth of the company.”

Johnson joins from her role as Managing Counsel in the Corporate, Securities and Acquisitions group at Oracle Corporation. Johnson was the lead attorney for many of Oracle’s most significant acquisitions during her seven-year tenure, overseeing acquisitions such as SaaS provider RightNow Technologies, Inc., Eloqua, Inc., and MICROS Systems, Inc. Johnson brings more than 15 years of diversified legal experience to her role at She holds a J.D. from Golden Gate University School of Law and a B.A. from University of California, Davis.

As previously disclosed, the Compensation Committee of the Board of Directors of adopted a 2014 Inducement Award Plan (the “Plan”) in accordance with NASDAQ Rule 5635(c)(4). Under the terms of the Plan, has granted the following equity awards as of August 5, 2015 (the “Grant Date”) to Johnson in connection with her appointment as Vice President and General Counsel, subject to continuous service: an award of restricted stock units in the amount of 93,750 shares of Company common stock that will vest over four years in equal annual vesting tranches; and an award of stock options priced at Fair Market Value on the Grant Date to purchase 100,000 shares of Company common stock that will vest over four years from the Grant Date with 1/4th becoming vested on the first anniversary and 1/48th becoming vested each month thereafter.

About, Inc. (NASDAQ:SPRT) provides cloud-based software (Nexus) and services to deliver next-generation technical support. helps leading brands, including IoT solution providers (for example in connected home, personal entertainment, medical, or automotive applications), software vendors, consumer and business electronics suppliers, communication service providers, as well as premium technical support businesses, strengthen their customers’ product experiences. Customers want technology that works the way it’s intended. By using software and services, companies can deliver a great customer experience, leading to increased brand loyalty, customer retention, and additional revenue streams. For more information, please visit or follow us on Twitter (@support_com).

© 2015, Inc. All rights reserved., the logo, Nexus, Guided Paths, and SupportCam are trademarks or registered trademarks of, Inc. in the United States and other countries. All other marks are the property of their respective owners.

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