Redwood City, CA, January 07, 2013 –, Inc. (NASDAQ: SPRT), which enables partners to unlock the potential of technology services, today announced a technology integration with AppDirect, the leading cloud service marketplace company. Through this integration,’s SaaS-based Nexus® Service Delivery Platform and technology services are now available to AppDirect cloud service marketplace partners.

“Combining® technology service solutions with AppDirect’s fast-growing ecosystem of cloud-based business applications allows us to offer channel partners an even broader range of options for SMBs in a convenient and easy to use fashion,” said CEO Josh Pickus.

“At AppDirect, one of our top priorities is finding best-of-breed applications to expand our product catalog,” said Daniel Saks, President and Co-CEO of AppDirect. “By offering’s cloud-based turnkey technology service solutions, we can deliver more value to consumers, the small business market, and our marketplace partners alike.”

With the Nexus Service Delivery Platform, companies can quickly launch comprehensive technology service programs that transform out-of-scope calls into revenue, add new service SKUs to retail assortments, and deepen customer relationships through expanded subscription offerings.

The platform includes a suite of cloud-based applications, foundation services and business analytics that enable technology service programs, and can serve as a fully integrated alternative to costly disparate systems, including service desk management, device remote control and subscription management. also provides its scalable workforce of technology specialists to deliver remote support for customers who want a turnkey solution.’s Nexus Service Delivery Platform includes a robust set of Web services APIs for order management, subscription management and data synchronization. Integrating with AppDirect enables customers to benefit from single sign-on, which allows them to create one username and password to access multiple applications, and unified billing that enables users to view and pay invoices through one centralized portal.

About, Inc. (NASDAQ: SPRT) enables partners to unlock the potential of technology services. We help leading brands create new revenue streams and deepen customer loyalty through programs that enhance their customers’ technology experience. Our solution includes a comprehensive Service Delivery Platform, mobile and desktop apps, a scalable workforce of technology specialists and proven expertise in program design and execution. Our partners include many of the nation’s leading communications providers, retailers and technology companies. For more information, please visit us at:

About AppDirect
The leading cloud service marketplace company, AppDirect connects end-user businesses, brands, and developers through a global network of partner marketplaces. Based in San Francisco, AppDirect powers the marketplaces of trusted companies around the globe—including Deutsche Telekom, Rackspace, Swisscom, Bell Canada, Appcelerator, and more—and has helped millions of businesses discover, buy, and manage the best cloud-based software and services. For more information about AppDirect, please
###, Inc. is an Equal Opportunity Employer. For more information, visit

Copyright © 2013, Inc. All rights reserved., Nexus and the logo are trademarks or registered trademarks of, Inc. in the United States and other countries. AppDirect is a trademark of AppDirect, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

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