Redwood City, CA – October 30, 2013 –, Inc. (NASDAQ: SPRT), a leading provider of cloud-based technology services and software, today announced the appointment of Roop K. Lakkaraju as Chief Financial Officer and Chief Operating Officer. Mr. Lakkaraju, who joins the Company today, will be responsible for finance, IT and contact center operations, and will play an important role in all of the Company’s strategic growth initiatives.

“Roop has an ideal background for, including CFO roles at Quantros, a private equity backed SaaS company, 2Wire, a provider of integrated broadband solutions for the connected home, and Solectron, an electronics manufacturer whose business required disciplined margin management,” said Josh Pickus, President and Chief Executive Officer. “We believe Roop will play a significant role in taking our business to the next level, and we’re delighted to have him aboard.”

“ has established a leadership position in premium technology support and plans to expand its business with strategic growth initiatives,” said Mr. Lakkaraju. “I am excited to be joining the team and look forward to contributing to the Company’s future success.”

Prior to his tenure at Quantros, 2Wire and Solectron, Mr. Lakkaraju worked at Safeguard Scientifics, an investment firm, and at the public accounting firms PricewaterhouseCoopers and Grant Thornton.

Mr. Lakkaraju holds a Bachelor of Science from San Jose State University in Business Administration/ Accounting and has been a Certified Public Accountant.

About, Inc. (NASDAQ: SPRT) is a leading provider of cloud-based services and software that power premium technology support programs and technical support organizations. Our premium technology support programs help leading brands create new revenue streams and deepen customer relationships. Our Nexus® Service Delivery Platform helps technical support organizations reduce costs, improve problem resolution and enhance the customer experience. Our customers include many of the nation’s leading communications providers, retailers, technology companies and others. For more information, please visit us at:

###, Inc. is an Equal Opportunity Employer. For more information, visit

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