New offering combines system optimization app, online training and tech support for tablets
Redwood City, CA, January 29, 2013 – Support.com, Inc. (NASDAQ: SPRT), which enables partners to unlock the potential of technology services, today announced the availability of a service offering designed to help consumers and small businesses get the most from their tablets. The Tablet Setup and Optimization service, which can be branded for partners, includes a system optimization app that extends battery life and improves privacy and security, access to over 150 online training videos, and tech support for Wi-Fi setup, email setup and app store access. The service initially supports both Android™ and Windows® 8-based tablets, and can be sold online, over the phone or via in-store service card programs.
“Consumers and small businesses are adopting touch-centric tablet devices in large numbers. Our partners are seeking to help their customers get the most out of their tablets and our service has been designed to help with the challenges most common to these increasingly popular devices”, said Support.com CEO Josh Pickus.
In addition to the tablet service, Support.com offers partners a broad array of remote and onsite premium technology services to meet the current and future technology needs of their customers. Service programs available for consumer markets include computer and mobile device set-up and support, virus removal and wireless network set-up and support. Service programs available for small business markets include workstation set-up and support, network support, and proactive server monitoring and maintenance.
Support.com, Inc. (NASDAQ: SPRT) enables partners to unlock the potential of technology services. We help leading brands create new revenue streams and deepen customer loyalty through programs that enhance their customers’ technology experience. Our solution includes a comprehensive Service Delivery Platform, mobile and desktop apps, a scalable workforce of technology specialists and proven expertise in program design and execution. Our partners include many of the nation’s leading communications providers, retailers and technology companies. For more information, please visit us at: corporate.support.com.
Support.com, Inc. is an Equal Opportunity Employer. For more information, visit https://corporate.support.com/about/careers.
Copyright © 2013 Support.com, Inc. All rights reserved. Support.com is a trademark or registered trademark of Support.com, Inc. in the United States and other countries. Android is a trademark of Google, Inc. in the United States and other countries. Windows is a trademark or registered trademark in the United States and other countries. All other marks are the property of their respective owners.
Martin Levy Public Relations, Inc.