Panel Titled: “Consumer Tech Support: Advanced Tools and Infrastructure”
Redwood City, CA – December 16, 2013 – Support.com, Inc. (NASDAQ: SPRT), a leading provider of cloud-based technology services and software, today announced that it will present at CONNECTIONS™ Summit at CES, January 7, 2014 in Las Vegas. CONNECTIONS Summit at CES will provide valuable insight into emerging backend technologies and the impact they have in increasing efficiencies in diagnostics, troubleshooting, and resolution in the tech support market.
Presenting for Support.com is James Morehead, Vice President of Product Management, who will participate on the panel, “Consumer Tech Support: Advanced Tools and Infrastructure”, on Tuesday, January 7th from 10:30-11:45 am PST.
Mr. Morehead will discuss how leading brands, driven by an increasingly complex digital landscape, are leveraging guided workflows, in-context diagnostics, and automated solutions to help increase consistency and solve rates in the tech support industry.
Support.com, Inc. (NASDAQ: SPRT) is a leading provider of cloud-based services and software that power premium technology support programs and technical support organizations. Our premium technology support programs help leading brands create new revenue streams and deepen customer relationships. Our cloud-based Nexus® Service Platform powers companies to resolve connected technology issues quickly, boost their support productivity, and dramatically improve their customer experience. Our services and software are marketed to channel partners, including leading communications providers, retailers, technology companies and others. We also offer a wide range of easy-to-use software products designed to maintain, optimize and secure computers and mobile devices. For more information, please visit us at: corporate.support.com.
Support.com, Inc. is an Equal Opportunity Employer. For more information, visit https://corporate.support.com/about/careers.
Copyright © 2013 Support.com, Inc. All rights reserved. Support.com and Nexus are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries. CONNECTIONS is a trademark of Parks Associates in the United States and other countries. All other trademarks are the property of their respective owners.
Safe Harbor Statement
This release contains “forward-looking statements” as defined under the U.S. Federal Securities Laws, including the Private Securities Litigation Reform Act of 1995 and is subject to the safe harbors created by such laws. Forward-looking statements may relate to, but are not limited to, market, partner and consumer activity, the features available in, and the potential benefits to be derived from products and solutions, and the release dates, plans and market acceptance of such products and solutions. Such forward-looking statements are based on current expectations that involve a number of uncertainties and risks that may cause actual events or results to differ materially including, among others, Support.com’s ability to predict revenue and control expenses, shifts in partner and customer demand, shifts in strategic relationships, delays in Support.com’s ability to deliver its products and services, software errors, or announcements by competitors. These and other risks may be detailed from time to time in Support.com periodic reports filed with the Securities and Exchange Commission, including, but not limited to, its latest Annual Report on Form 10-K and its latest Quarterly Report on Form 10-Q, copies of which may be obtained from www.sec.gov. Support.com is under no obligation to update its forward-looking statements. Information contained in our website is not incorporated by reference in, or made part of this press release.
Martin Levy Public Relations