Support.com Offers Free Tech Support to Help People Working or Studying Remotely During Coronavirus Outbreak

From the desk of Rick Bloom, CEO of Support.com

As Coronavirus continues to spread, corporations, government agencies, schools, non-profits, small businesses, as well as individual people, are rapidly embracing remote work and social distancing to help curtail the spread of the virus. Schools are moving to conducting remote learning, families are staying connected with video calls as travel bans go into effect, and businesses are implementing mandatory work-from-home policies.

At a time when we’re all facing quarantines in some form or another, Support.com and its dedicated team of U.S.-based Tech Pros are in a unique position to help the nation navigate this complicated shift to remote work and studying, while staying connected to friends and family. Not only have we been managing a remote U.S.-based workforce with thousands of employees for over 20 years, but our core business is providing remote tech support – for any device, any issue, any time. Starting today in an effort to keep communities connected and productive during these challenging times, Support.com will immediately make its remote tech support service, TechSolutions, free to anyone who needs it.

Individuals working or studying from home may encounter challenges with connectivity, security, and systems access, and need help troubleshooting tech problems with their devices. Such challenges impact productivity, and add unnecessary stress in an already difficult situation, particularly as networks and internal IT departments are strained. Support.com TechSolutions provides U.S. based expert, remote IT and tech support for any device, any issue, any time, no matter where or when the device was purchased. We can help with device setup and troubleshooting, connectivity, software installation and updates, email configuration, data migration, security updates, virus or malware removal, and more — across all brands, devices and operating systems. Our remote tech support is available via phone, chat, or video-based “virtual house” call, and individuals can schedule a call back at their convenience. In addition, we offer free, diagnostic, self-support through our proprietary Guided Paths that anyone can use to easily solve thousands of common tech problems on their own.

Our Tech Pros are dedicated to keeping the nation safe, connected and productive during this crisis. If you’re a business managing a remote workforce, you may want to read our recent blog post on “6 Ways to Help Your Employees Work from Home Effectively and Efficiently.”

I’m hopeful that we can minimize the stress that working from home, studying from home, or simply trying to communicate remotely with friends and family can create for individuals and organizations.

Please go to www.Support.com to get free tech support today.